POLICY STATEMENT

RESULTS POLICY

There are many factors that will determine the success of your "Email Campaign". Several of these factors include the product or service being offered, how they are presented, and the options you provide people with regard to order fulfillment or gathering additional information. The service we provide is to send your "Opt-in Email Message" to a requested number of individuals from our opt-in email database. As with newspapers, magazines, radio and television, our service is to deliver your "Email Message" regarding your product or service. EmailMaestro.com has no way to guarantee a particular result or response ratio. By placing your order with us, you acknowledge this disclaimer of warranties or other representations.  Irregardless of the success or failure of your "Email Campaign," no  refunds or credits will be granted.  EmailMaestro.com makes NO GUARANTEES!

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REFUND POLICY

A credit for future mailings, not a cash refund, will be granted if our services have not been provided for any reason.  All hold or cancellation orders must be sent to EmailMaestro.com via email no later than 72 hours before the contracted "Email Campaign" is to be sent. Cancellation or hold orders not received by EmailMaestro.com at least 72 hours before the scheduled fulfillment date will result in the client receiving only a 50 percent credit of their payment towards future mailings. If this or any other credit is not used by the original purchaser, within one year, the credit will be forfeited without exception.

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